Healthcare mediation constitutes an appropriate means of dispute resolution in the healthcare field, in accordance with Organic Law 1/2025. This procedure allows parties to attempt to resolve the conflict before resorting to legal action.

Criteria Médica intervenes by providing a technical medical opinion that facilitates the medical understanding of the medical understanding of the case and fosters rapprochement between the parties.

Healthcare mediation can be used in conflicts arising from healthcare, when there is a discrepancy regarding the action taken or its clinical consequences.

Its purpose is to enable a consensual solution, avoiding, whenever possible, legal proceedings.

Our technicians participate as technical healthcare support, analyzing clinical documentation clínica and providing an objective assessment that clarifies the medical aspects of the médicos del conflicto.

The intervention ensures that the parties have a common technical basis upon which to evaluate the resolution of the matter.

In accordance with Organic Law 1/2025, the mediation may constitute a procedural requirement prior to the filing of certain legal actions in healthcare matters.

The use of this mechanism aims to promote more agile solutions and reduce litigation.